Install & Activate
Installation instructions, system requirements, license activation, and troubleshooting.
Installing standalone VIZ Beta?
Follow the VIZ guide for Windows and Mac installation, email verification, your first render, and Render Worker setup.
Read the VIZ Beta instructionsThe instructions below cover Power Surfacing add-ins for SOLIDWORKS.
System Requirements
- Windows 10 or later (64-bit)
- 4 GB RAM minimum (8 GB recommended)
- OpenGL 3.3 compatible graphics card
- 500 MB available disk space
- Internet connection for license activation (offline / manual activation is available for machines without network access, such as military and government organizations)
- SOLIDWORKS 2020 or later for the current add-in products — older SOLIDWORKS versions (2019 and earlier) are supported with matching older product versions; contact sales for availability
License Activation
- Run the installer first — we strongly recommend right-clicking it and choosing 'Run as Administrator'
- Launch the product after installation
- Enter your license key when prompted
- Click 'Activate' to validate your license
- For trial users of SOLIDWORKS products, select 'Continue Evaluation'
- No internet access? Manual (offline) activation is available — contact support
- A license is activated on one machine at a time, and can easily be moved: deactivate it on the old machine, then activate it on the new one
- For SOLIDWORKS products you can transfer a license yourself — simply deactivate on the current machine and activate on the new machine
Updating Your Software
- Download the latest version from Product Downloads
- Close SOLIDWORKS and Power Surfacing before updating
- Run the installer — it will update your existing installation
- Your license key will be preserved during the update
- Check Release Notes for changes in each version
Common Issues
- Add-in not appearing in SOLIDWORKS — restart SOLIDWORKS and check Add-in Manager
- For SOLIDWORKS products, make sure BOTH checkboxes are checked in the Add-in Manager — the add-in will not load automatically unless the 'Start Up' (autoload) checkbox is also checked
- If you can't see the Power Surfacing / Power Surfacing RE toolbars, or if those toolbars are not correct, execute the Tools > Power Surfacing > Reset/Show Toolbars command
- Verify that the version you downloaded matches your version of SOLIDWORKS, and that your license is valid for that version
- License activation failure — check internet connection and firewall settings (or use manual activation)
- Graphics display issues — update your graphics card drivers
- Slow performance — check RAM and close other applications
- For persistent issues, contact support with your system info
Still need help?
Our support team is ready to assist with installation and licensing issues.
Contact Support