| Good customer support is very important for you as a customer. We offer several ways you can get support help from us depending upon the nature of your questions or severity and urgency of an issue. You can go to our web forum and look up issues. You can go to our tutorials page and see if you can find help using our software. You can chat on line with us using the Live chat button below. You can also E-mail or call us. If you are having troubles with our software don't hesitate to contact us and let us help you out. |
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FAQ Page
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Find the answers to common questions on our Frequently Asked Questions page.
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Web Forums:
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Visit nPower Software's new web forum! nPower Software Web Forum
If you can duplicate a problem, please submit it as a bug in our web forum. |
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Program Help:
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To access quick help, click on the "?" button on each dialog
Video tutorials are also available for many of the commands and activities
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Sending Large Files:
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How to FTP us a File:
FTP Host Name: npowersoftware.com
User ID: anonymous
Password: guest
Directory: /incoming |
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Contact Info:
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Dave Gill - primary contact for sales, licensing, set-up, and basic usage. Usually available 9:00AM-6:00PM Pacific Standard Time (San Diego, California).
E-mail: Support - support@npowersoftware.com
E-mail: Dave Gill - dgill@npowersoftware.com
Phone: Dave Gill - +1-858-592-8866
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